Shipping policy
We are pleased to offer complimentary worldwide shipping on all orders.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details, allowing you to follow your parcel through to delivery.
Processing & Delivery Timeframes
Orders are processed on business days (Monday to Friday), excluding public holidays in Victoria, Australia.
In-Stock Pieces
- Australia & New Zealand: 3–10 business days
- USA, Canada, United Kingdom: 10–15 business days
- Rest of the world: Please contact us for an estimate
Made to Order Pieces
Pieces marked as made to order are individually crafted upon purchase.
Please allow approximately 4–6 weeks for creation and delivery.
Further details can be found in our Made to Order policy.
Tracking
All orders include tracking.
You may follow your parcel at any time using the link below:
https://auspost.com.au/mypost/track/search
International Orders
For international deliveries, local customs duties, taxes, or import charges may apply upon arrival. These are determined by your local authorities and are the responsibility of the recipient.
If you require further information, we recommend contacting your local customs office.